Refund Policy

1. Payment Issues

Genius Prompts uses Dodo Payments hosted checkout. If you pay but access is not unlocked, contact us with your Dodo receipt/payment reference, amount, and contact detail used at checkout.

2. Duplicate or Wrong Payments

If you accidentally pay twice, contact us within 7 days. After verification, we may provide access or refund the duplicate payment where appropriate.

3. Digital Product Access

Because this is a digital prompt-access product, refunds are generally not available after Pro Lifetime access has been used, except where required by law or where there is a verified payment/access issue.

4. Failed or Pending Payments

If Dodo, your bank, or your UPI/card app shows a failed or pending payment, check the payment provider first. We can only verify payments reported as successful.

5. Refund Timeline

Approved refunds, if any, will be processed through the original payment route where possible. Bank, card, UPI, and payment gateway timelines may vary.

6. Contact for Refunds

Email ambarsingh946@gmail.com with your Dodo receipt/payment reference, payment screenshot if available, account contact, and issue summary.